The customer is responsible for all shipping costs from our factory. We do not issue refunds once order has been placed and has commenced production.
Orders are not insured unless requested on order form. All orders become the customer’s property upon factory’s delivery to carrier.
Customers should file claims with carrier for any delayed, lost or damaged shipments.
Carriers: The factory has the right to use the carrier of their choice at the customers cost
Production Time: Once artwork has been approved by you, the customer, production time is up to 10 working days.